{"id":22786,"date":"2022-09-13T11:34:44","date_gmt":"2022-09-13T11:34:44","guid":{"rendered":"https:\/\/constacloud.com\/disconnect\/blog\/?p=22786"},"modified":"2022-09-27T10:37:08","modified_gmt":"2022-09-27T10:37:08","slug":"how-disconnect-handles-discogs-cancellation-orders","status":"publish","type":"post","link":"https:\/\/blog.constacloud.com\/disconnect\/blog\/how-disconnect-handles-discogs-cancellation-orders\/","title":{"rendered":"How Disconnect handles Discogs cancelled orders"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]We have made some changes to the Disconnect<\/a> system in order to manage Discogs Cancelled orders. In this blog, we will explain how Disconnect handles Discogs cancelled orders and under what circumstances it will relist products on Discogs.<\/p>\n

Discogs allow three types of cancellations: Item Unavailable, As per Buyer Request, and Non-Paying Buyer.[\/vc_column_text][vc_column_text]1.<\/b><\/strong> Item Unavailable<\/strong>: If the order is canceled, the disconnect will not relist the product on DISCOGS.
\nThe disconnect will only relist\u00a0products if the cancellation request is either As per Buyer Request or Non-Paying Buyer.<\/p>\n

2.<\/b><\/strong> As requested by the Buyer<\/strong> – If the buyer requests that the order be canceled. Please don’t choose to relist the item from Discogs’ end at that time. At this point, Disconnect will update the product’s Discogs listing.<\/p>\n

3.<\/b><\/strong> Non-Paying Buyer<\/strong>: In this case, Disconnect will also relist the item on Discogs. But we advise disabling the Automatic \u201c Non-Paying Buyer\u201d Cancellation option on your Discogs account.<\/p>\n

To do this, Please go to Settings > Sellers > Automatic \u201c Non-Paying Buyer\u201d Cancellation > Please uncheck the box and Click Save button.<\/p>\n

 <\/p>\n

\"How
\nIt would be good, If you will, mention the number of days you want to offer buyers before canceling the order if the payment isn’t received in the Non-Paying Buyer cancelation policy.
\nWhile canceling the order, select the checkbox, The buyer has not paid for this order, and please do not check the box RELIST 1 ITEM FOR SALE. As a result of Disconnect’s relisting of the item on Discogs.<\/p>\n

 <\/p>\n

\"If[\/vc_column_text][vc_empty_space height=”8px”][vc_column_text]<\/p>\n

(Note: It is mandatory to disable this setting to avoid listing duplicate products in your Discogs account.)<\/h6>\n

 <\/p>\n

If you do not want Disconnect to handle cancelled orders<\/strong><\/h5>\n

 <\/p>\n

Disconnect will not relist any sold item on Discogs if the respective order gets cancelled on Discogs if you enable the switch\u00a0“Do not relist on order cancellation”.<\/b><\/span><\/div>\n
This switch is available in Discogs channel setting of Disconnect, please have a look at the below screenshot for your\u00a0reference:<\/span><\/div>\n

 <\/p>\n

\"How<\/span><\/div>\n

 <\/p>\n

While cancelling the order on Discogs you have to choose to relist directly from Discogs because Disconnect will not be relisting for your any order cancellation.<\/span><\/div>\n
So please enable the Switch\u00a0“Do not relist on order cancellation”<\/b>\u00a0in Disconnect if you do not want Disconnect to relist your products.<\/span><\/div>\n

[\/vc_column_text][vc_column_text]<\/p>\n

(Note: Disconnect won\u2019t relist in any of the cancellation reasons selected from your end, whether it is\u00a0\u201cAs requested by the Buyer or Non-Paying Buyer\u201d.)<\/strong><\/div>\n

[\/vc_column_text][vc_column_text]We hope this article is helpful to understand how Disconnect handles the canceling order in Discogs. If you still have any questions or need clarification, please write us your concerns at help@disconnect-app.com<\/a> or book a quick short meeting here.<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text]We have made some changes to the Disconnect system in order to manage Discogs Cancelled orders. In this blog, we will explain how Disconnect handles Discogs cancelled orders and under what circumstances it will relist products on Discogs. Discogs allow three types of cancellations: Item Unavailable, As per Buyer Request, and Non-Paying Buyer.[\/vc_column_text][vc_column_text]1. Item Unavailable: … Continue reading How Disconnect handles Discogs cancelled orders<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":22802,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,2],"tags":[],"class_list":["post-22786","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disconnect","category-general"],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\t\n\t\n\t\n